This can happen when certain applications don’t close properly and don’t give the mouse back. To replace the battery, please refer to the repair. Sometimes your mouse pointer keeps disappearing because an off-screen application has captured it. The most likely reason why the mouse does not turn on is because the AA battery inside the mouse are dead. Use Alt+Tab or Task Manager to Release a Captured Pointer Updating the application and your GPU drivers should be your first action, but if that doesn’t work check the software’s documentation to see where you can toggle hardware acceleration off. Unfortunately, this sometimes means that the pointer disappears because of compatibility problems. This might happen because that application is trying to use hardware acceleration to render things more quickly and smoothly. Common examples include video player applications and web browsers such as Chrome. Sometimes a mouse pointer disappears only when it moves over certain applications. If Your Pointer Only Disappears in Certain Apps It can also be that your GPU driver needs to be updated, so that it plays nicely with a newer mouse driver. Alternatively, perhaps you should roll back a new mouse driver which may be causing problems. While Windows usually does a good job of keeping things up to date, you may want to manually check that your mouse drivers are up to date. If your mouse has this feature, make sure it’s set to the correct profile for the computer you want to use it on. So you can switch between different devices at the touch of a button. Launch Settings on your PC by pressing the Windows + I keys simultaneously.Some Bluetooth mice, such as the MX Master series, support multiple device profiles.It’s worth changing some of these settings to see if that fixes the scrolling problem.
Windows offers a few options to change how your mouse functions on your computer. Unless you know how to fix PC components, you’re probably looking at buying a new mouse. If scrolling doesn’t work on the other PC, your mouse is probably broken. You can verify that the mouse is working by connecting it to another PC. One reason you can’t scroll with your mouse is that your mouse’s scroll button is physically damaged.
In this case, replacing your mouse’s batteries should fix your scrolling issue. Eventually, you’ll find that your Bluetooth mouse’s other features are also not working. How to Troubleshoot a Computer That Scrolls by Itself Step 1. Replace Your Wireless Mouse’s Batteriesįor a wireless mouse, the most common reason you can’t use the scroll wheel is that your mouse is running out of battery charge. If you have a wireless mouse, unpair and re-pair the mouse with your PC to ensure a good connection.
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